1. Who We Are In this Privacy Policy, “we”, “us”, and “our” refers to Priz Enterprises, a company registered in the Netherlands.
- Chamber of Commerce (KvK) Number: 98762699
- Contact Email: contact@europe.priz.online
- Website: https://europe.priz.online
2. What Personal Data We Collect When you visit our site or make a purchase, we collect the following information:
- Order Information: Your name, billing address, shipping address, email address, and phone number.
- Payment Information: We do not store your credit card details. All payments are securely processed by our third-party payment gateways (e.g., Stripe, PayPal). We only retain the transaction ID and payment method used.
- Device & Usage Data: Your IP address, browser type, time zone, and how you interact with our website (collected via strictly necessary functional cookies).
3. Why We Collect Your Data We strictly use your personal data to:
- Process and fulfill your orders (including shipping and providing tracking updates).
- Communicate with you regarding your purchase or customer service inquiries.
- Screen orders for potential risk or fraud.
- Comply with European and Dutch legal and tax obligations.
4. Who We Share Your Data With We only share your data with trusted third parties necessary to run our business:
- E-commerce Platform: Our store is built on WooCommerce/WordPress.
- Logistics Partners: We share your shipping details with carriers like PostNL to deliver your packages.
- Payment Processors: We share transaction details with our payment gateways to securely process your funds.
5. How Long We Keep Your Data We retain your Order Information for our records unless and until you ask us to delete this information. Please note that under Dutch tax law, we are legally required to keep financial and order records for a minimum of 7 years.
6. Your GDPR Rights If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:
- The right to access: You can request a copy of the personal data we hold about you.
- The right to rectification: You can request that we correct any inaccurate or incomplete data.
- The right to erasure (“Right to be forgotten”): You can ask us to delete your personal data (subject to our legal tax retention obligations).
- To exercise any of these rights, please contact us at contact@europe.priz.online.
